This policy shift comes after almost seven years of the open-door rule, which allowed anyone to access the stores’ facilities without needing to buy anything. The reversal of th

One of the better things about Starbucks was their open-door policy that was started back in 2018. You could still hang out in one of the coffee chain’s stores without buying something. That’s no longer going to be the case. Now, if you want to stay, you’re goin to have to pay, starting at the end of January.

The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging sales.

Starbucks announced on Monday that it would no longer allow people who haven’t purchased something from its coffee shops to stay in its stores or use its bathrooms.

Starbucks is announcing new rules for customers (and non-customers), ending its open-door policy. The coffee chain said Monday that it will no longer allow people to hang out at its stores or use the bathroom unless they buy something. Stores are warning that they may call law enforcement, if necessary, if non-paying customers refuse to leave.

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms. The coffee giant said on Monday that a new code of conduct – which will be posted in all company-owned North American stores – will also ban discrimination or harassment,

By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at Starbucks or use the bathroom.

Starbucks is rolling back a policy that allowed people to hang out there or use the bathroom without buying anything. Why it matters: The chain implemented the policy in 2018, following a national uproar when two Black men who hadn't purchased anything were arrested at a Starbucks in Philadelphia.

The coffee chain has reversed its policy introduced in North America in 2018 that let anyone use its facilities, it has today (Tuesday January 14) confirmed.