A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

Zoho Corporation, a leading global technology company, on Thursday, June 6, announced early access to Zoho CRM for Everyone, a new set of industry-first capabilities aimed at democratising CRM to all ...

As CEO of Affinity, Ray’s goal is to bring relationship intelligence to the world because every opportunity begins with a relationship. CRM has become the largest enterprise software category in the ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

Picking a CRM (customer relationship management) application is one of the biggest technology decisions you’ll make for your growing company. When you consider the money to purchase it, the time to ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More This article was contributed by Tom Wilson, a data professional and ...

The company said that a voice phishing attack led to the compromise of ‘basic’ Cisco.com user profile data. Cisco disclosed that a threat actor was able to access Cisco.com user data stored in a CRM ...