Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. A typical IT service desk receives multiple simple and easily ...

With optimized ITSM, healthcare organizations can abandon outdated and siloed legacy tools, allowing their teams to focus on ...

Without a modern ITSM platform, state and local agencies may struggle with operational inefficiencies, security and compliance risks, and resource constraints. Public-sector IT leaders face an ...

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...

For many Android developers, “ITSM” sounds like something that belongs to the ops team, not the mobile squad. You write code, ship features, fix bugs, and move on to the next sprint. Service desks, ...

Opinions expressed by Entrepreneur contributors are their own. After suffering from the catastrophic pandemic in 2020 and 2021, this is an important year for organizations operating in major ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Technology leaders at Argonne National Laboratory have been ...

SolarWinds, the provider of simple, powerful, secure observability and IT management software, is debuting an innovative consultative offering designed to empower organizations to achieve successful ...

DEL VALLE, Texas--(BUSINESS WIRE)--ManageEngine, the enterprise IT management division of Zoho Corporation, today announced the results of its survey, The State of ITSM Two Years Into the COVID-19 ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

Rezolve.ai launches “Summer of ITSM Trade-In” at HDI SWL 2025, offering AI ITSM, contract buyout, faster resolutions, and live demos at Booth #510. The Summer of ITSM Trade-In program is a truly ...

IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...