Avaya has unveiled a set of new software and cloud-based services, which makes it possible to embed collaboration capabilities into other applications. Avaya has unveiled a set of new software and ...

BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

ANAHEIM, CA--(Marketwired - May 29, 2013) - Tone Software Corporation, a leading provider of comprehensive voice quality and UC monitoring and management software for converged telecommunications and ...

As you might expect, video conferencing and business messaging companies are working on different ways to help people and businesses cope with the extended work-from-home and quarantine restrictions ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

Avaya is taking its first steps into the crowded software-defined networking space with a data center orchestration and automation framework that will be based on the OpenStack platform and the ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...

Looking to solidify its dominance in the business communications market, Avaya on Wednesday unveiled a tablet device and new software designed to unite phone calls, instant messages and video ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...

Lucent Technologies spinoff Avaya said Thursday it will acquire software maker Quintus for $30 million. Quintus, which also filed for bankruptcy protection Thursday, makes customer-relationship ...