TRi PLC has announced the release of its new AI-powered chatbot that has been engineered to provide customers with rapid, ...

AI chatbots are rapidly becoming a core part of digital operations, changing how companies handle support, sales, and internal processes. Most users now rate their chatbot experience positively, as ...

The global healthcare sector is in the throes of a digital revolution, and at the forefront of this transformation are not ...

Chatbots powered by natural language processing (NLP) and generative AI have grown in popularity and are widespread on many websites. However, their ...

To date, businesses have used artificial intelligence (AI) to enhance the customer journey in areas such as customer support and content creation. As a result, while customer communications platforms ...

Artificial intelligence (AI) has rapidly permeated various industries, showcasing its transformative potential in solving complex problems and streamlining processes. Healthcare is no exception to ...

AI-powered solutions are rapidly maturing, becoming a vital asset across numerous industries, particularly within finance. According to a Markets and Markets report, the global chatbot market achieved ...

For their role in conceptualising the UCT Chatbot project and supporting its successful implementation, Dr Riashna Sithaldeen ...

A lot is happening in the world of search right now, and for many, keeping pace with these changes can be overwhelming. The rise of chatbots and AI assistants – like ChatGPT and its new model GPT-4o, ...