The new rule comes as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging ...

Some Starbucks customers are trying to get orders faster by placing them through the app when they're already in the ...

Starbucks announced Monday that it is reversing its open-door policy and now requires purchases to access store facilities. The updated code of conduct also prohibits discrimination, harassment, ...

Starbucks will no longer allow nonpaying customers to stay in its cafes, according to a new policy.

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

The new guideline is a reversal of a 2018 open-door policy that was implemented after two Black men, who had not ordered anything, were arrested at a Philadelphia store.

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned ...

Starbucks is reversing its open-door policy, requiring customers to make a purchase before using restrooms or occupying seats ...

While many people may think of Starbucks as a quick place to grab a cup of coffee from the drive-thru, others might view the ...

Starbucks has announced it will reverse its open-door policy, now requiring customers to purchase something before sitting in ...

Starbucks' new CEO alluded to making a change after admitting customer experience had slipped and profits dipped.