After a long battle with hackers who launched a DDoS attack and breached the Internet Archive’s systems, the archive is ...

Director of data and analytics Glynn Willis unpacks the fashion platform's various ventures with artificial intelligence (AI) ...

ZenDesk added that it had worked with the archive to secure its account.

Designed to help organizations reimagine work and workspaces, new innovations include Cisco Spatial Meetings to deliver 3D ...

Speaking to Infosecurity, a Zendesk spokesperson said that Internet Archive did not secure its authentication tokens, which ...

Companies at the top of Forbes' new Best Customer Service list commit themselves to speedy service and resolution of issues.

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

The Internet Archive is back online, albeit in a read-only state, after DDoS attacks took the service offline on October 9.

GoTo, the company making business communications, IT management, and support easy, today announced major updates to its ...

The Internet Archive has suffered another data breach after a threat actor took possession of the email addresses of the ...

SurveyMonkey's R&D efforts will happen in India by 2025, Johnson said. The online survey platform has moved the development of several functions like market research and audience to the country.

The Internet Archive has been compromised again with its Zendesk customer support system hacked on October 20.