Average Recurring Revenue (ARR): This determines how much one customer is worth on average for recurring revenue. Logistics companies rely on volume density for profits, so ARR can show you how big ...

Data analysts, scientists, and developers collaborating with big data analytics have common requirements. To ensure success, IT organizations must extend the concepts of agile software development to ...

Generation 5th and 6th cybersecurity threats differ from previous attacks as they are equipped with multi-vector and ...

This kind of surveillance monitors the incoming and outgoing of people within the data centers. With the help of video ...

For your employees, a POS system needs to be easy enough to navigate and use. When you have new starters, you also want to ...

IBM published a survey with Ponemon, a leading research center dedicated to knowing the impact of a data breach, privacy, and ...

Contrary to what you might think, management review controls are more complicated than other controls. They require you to ...

By creating a centralised hub for all customer interactions, multichannel ticketing tools enable the agents who use them to ...

Salesforce CPQ offers several pricing options for sales reps so that they could apply them to define their quote lines. So ...

Medical chatbots have greatly improved patient engagement through instant answers and personalized interactions that catalyze ...

Knowledge management is a crucial element for building a strong and effective customer service strategy. It is a process ...