Top 15 Call Center Tools & Features Support Agents Use (2025)
2:00
Top 15 Call Center Tools & Features Support Agents Use (2025)
5 months ago
nextiva.com
Sales Dialer: The Dialing Options You Need to Close More Deals
0:37
Sales Dialer: The Dialing Options You Need to Close More Deals
May 13, 2020
ringcentral.com
Online Call Center Agent Training - Soft Skills
1:26
Online Call Center Agent Training - Soft Skills
41K viewsAug 6, 2014
YouTubeBenchmarkPortal
How to Build (automated, no code) Chatbots with Microsoft Power Virtual Agents
10:19
How to Build (automated, no code) Chatbots with Microsoft Power Vir…
77.5K viewsMay 28, 2020
YouTubeMicrosoft Mechanics
How to create an accurate Chat Bot Response System in Python Tutorial (2021)
15:05
How to create an accurate Chat Bot Response System in Python Tutor…
509.6K viewsMar 26, 2021
YouTubeIndently
Monitoring your Chatbot in Power Virtual Agents [Tutorial]
Monitoring your Chatbot in Power Virtual Agents [Tutorial]
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Automatic and Progressive Dialer - Features and How it Works
1:37
Automatic and Progressive Dialer - Features and How it Works
3.8K viewsDec 28, 2021
YouTubeNeoDove
3:27
How to Use AI Chatbots to Improve Customer Service
74.5K viewsFeb 10, 2023
YouTubeSprinklr
How To Build The Ultimate Customer Support Chatbot On Voi…
5.3K viewsSep 30, 2024
YouTubeFinley Topping
3:35
Customer Service Training for Call Center Agents
190.3K viewsApr 10, 2012
YouTubeSivoxtraining
4:42
Do call center agents use scripts?
31K viewsJan 11, 2021
YouTubeKwestyon
17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
199.7K viewsApr 6, 2021
YouTubeKwestyon
3:08
Tips On How To Handle Difficult Customers In Call Center
64.2K viewsMay 2, 2016
YouTubeOutbounders TV
9:42
What is a Chatbot?
234.7K viewsJun 25, 2021
YouTubeIBM Technology
13:26
Chatbots in Microsoft Teams | Build with Power Virtual Agents
43.9K viewsJan 19, 2021
YouTubeMicrosoft Mechanics
19:31
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
720.6K viewsJul 24, 2020
YouTubeKwestyon
4:11
How to set up & use Power Dialer
10.8K viewsFeb 19, 2020
YouTubeCloudTalk
3:06
Using Power Dialer for Outbound Calls
8.6K viewsJun 1, 2021
YouTubeFreshdesk Contact Center
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
238.9K viewsAug 26, 2020
YouTubeBenchmarkPortal
9:51
Creating chatbots in Microsoft Teams in 10 minutes
81K viewsFeb 17, 2021
YouTubeMS Power Platform Tutorials
3:57
Integrate Power Virtual Agents Chatbot with Power BI Dashboard…
23.8K viewsFeb 19, 2020
YouTubeDhruvin Shah
1:35
Introducing Cloud Contact Center AI's Agent Assist for Chat
12.8K viewsMay 5, 2021
YouTubeGoogle Cloud
22:36
Azure Bot Service Tutorial | Create Chatbots in minutes
130.2K viewsOct 22, 2019
YouTubeAdam Marczak - Azure for Everyone
33:33
Power Virtual Agents Tutorial for Complete Beginners
73.2K viewsJun 7, 2020
YouTubeLisa Crosbie
1:43
5 Ways to Build Rapport With Your Callers
53.6K viewsSep 19, 2019
YouTubeCallSource
14:55
Power Virtual Agent (Chatbots) - A Beginners Guide in Power Platfor…
3.2K viewsApr 26, 2021
YouTubeSoftchief Learn
5:30
Tone of Voice | Online Call Center Agent Soft Skills Part 4
257.8K viewsSep 24, 2020
YouTubeBenchmarkPortal
5:02
DEMO - Bots in Microsoft Teams channels and group chats
6.1K viewsJun 1, 2021
YouTubeMicrosoft 365 Developer
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
256.7K viewsJul 8, 2020
YouTubeBenchmarkPortal
2:37
What is an Auto Dialer & How it works?
16.1K viewsNov 20, 2020
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