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How to win a negotiation, with former FBI hostage chief Chris Voss
Negotiation isn’t about logic & reason. It’s about emotional intelligence, explains former FBI hostage negotiator Chris Voss. Subscribe to Big Think on YouTube https://www.youtube.com/channel/UCvQECJukTDE2i6aCoMnS-Vg?sub_confirmation=1 Up next, Harvard negotiator explains how to argue https://youtu.be/IDj1OBG5Tpw Emotional intelligence and ...
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